Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at emergeinvestmentsllc@gmail.com. We will provide you with return instructions. Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can make it right.
Non-returnable items
Due to the personal nature of our products, the following cannot be returned: opened beauty and personal care items, oral care products, and skin care items. If you have a question about your specific item please reach out before returning.
Exchanges
The fastest way to get what you want is to return the eligible item and once accepted, place a new order separately.
Refunds
Once we receive and inspect your return we will notify you of the approval status. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at emergeinvestmentsllc@gmail.com.